ČSN EN 17371-3 (763604)

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Anotace textu normy ČSN EN 17371-3 (763604):

This document provides guidance on setting up the mechanism for Performance Measurement management as a part of an entire service contract.

This document is applicable to:

• a) Service buyers and service providers regardless of type, size or the nature of the services;
• b) Service providers who may be inside or outside the service buyers´ organization; and
• c) Any interested parties who are directly or indirectly involved in or affected by a procurement process.

This document is not applicable to business-to-consumer (B2C) service contracts or for works contracts. NOTE 1 ´Works contracts´ are contracts that have as their object the execution, or both the design and execution, of a work are not covered. Contracts having as their object only the design of a work are covered. NOTE 2 ´Work´ means the outcome of building or civil engineering works taken as a whole which is sufficient in itself to fulfil an economic or technical function