ISO/TS 19384:2026

Service excellence — Guidance for the application of digital approaches to achieve service excellence

NORMA vydána dne 4.2.2026

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The information about the standard:

Designation standards: ISO/TS 19384:2026
Publication date standards: 4.2.2026
The number of pages: 25
Approximate weight : 75 g (0.17 lbs)
Country: International technical standard
Kategorie: Technické normy ISO

Annotation of standard text ISO/TS 19384:2026 :

Description / Abstract: This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches. This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.