Tourism and related services — Hotels — Service requirements
NORMA vydána dne 14.4.2020
Designation standards: ISO 22483:2020
Publication date standards: 14.4.2020
The number of pages: 29
Approximate weight : 87 g (0.19 lbs)
Country: International technical standard
Kategorie: Technické normy ISO
Description / Abstract: This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction. The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.