Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
NORMA vydána dne 10.10.2018
Designation standards: UNE-ISO 10002:2018
Publication date standards: 10.10.2018
The number of pages: 76
Approximate weight : 228 g (0.50 lbs)
Country: Spanish technical standard
Kategorie: Technické normy UNE