
Postal services. Quality of service. Measurements of Complaints and Redress Procedures
NORMA vydána dne 26.9.2003
Designation standards: UNE-EN 14012:2003
Note: NEPLATNÁ
Publication date standards: 26.9.2003
The number of pages: 32
Approximate weight : 96 g (0.21 lbs)
Country: Spanish technical standard
Kategorie: Technické normy UNE