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GOST R ISO 10002-2020

Quality management. Customer satisfaction. Guidelines for com-plaints handling in organizations

NORMA vydána dne 1.4.2021

Rusky -
Elektronické PDF (2865.30 CZK)

Rusky -
Tištěné (2865.30 CZK)

Rusky -
CD-ROM (2900.50 CZK)




Anglicky a rusky -
Elektronické PDF (16507.40 CZK)

Anglicky a rusky -
Tištěné (16507.40 CZK)

Anglicky a rusky -
CD-ROM (16542.60 CZK)

The information about the standard:

Designation standards: GOST R ISO 10002-2020
Publication date standards: 1.4.2021
The number of pages: 32
Approximate weight : 96 g (0.21 lbs)
Country: Russian technical standard
Kategorie: Technické normy GOST