
Quality management. Customer satisfaction - Guidelines for dispute resolution external to organizations
NORMA vydána dne 1.7.2010
Designation standards: GOST R ISO 10003-2009
Note: NEPLATNÁ
Publication date standards: 1.7.2010
The number of pages: 35
Approximate weight : 105 g (0.23 lbs)
Country: Russian technical standard
Kategorie: Technické normy GOST