E DIN ISO 10002:2017-07

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations.

NORMA vydána dne 1.7.2017

Anglicky a německy -
Elektronické PDF (2709.80 CZK)

The information about the standard:

Designation standards: E DIN ISO 10002:2017-07
Note: NEPLATNÁ
Publication date standards: 1.7.2017
The number of pages: 75
Approximate weight : 225 g (0.50 lbs)
Country: German technical standard
Kategorie: Technické normy DIN

Annotation of standard text E DIN ISO 10002:2017-07 :

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen.