BS ISO 10002:2014

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations.

NORMA vydána dne 31.8.2014

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The information about the standard:

Designation standards: BS ISO 10002:2014
Note: NEPLATNÁ
Publication date standards: 31.8.2014
The number of pages: 40
Approximate weight : 120 g (0.26 lbs)
Country: British technical standard
Kategorie: Technické normy BS