BS ISO 10004:2012

Quality management. Customer satisfaction. Guidelines for monitoring and measuring.

NORMA vydána dne 31.1.2013

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The information about the standard:

Designation standards: BS ISO 10004:2012
Note: NEPLATNÁ
Publication date standards: 31.1.2013
The number of pages: 42
Approximate weight : 126 g (0.28 lbs)
Country: British technical standard
Kategorie: Technické normy BS