
Postal services. Quality of service. Complaints handling principles.
NORMA vydána dne 31.1.2010
Designation standards: BS EN 14012:2008
Note: NEPLATNÁ
Publication date standards: 31.1.2010
The number of pages: 50
Approximate weight : 150 g (0.33 lbs)
Country: British technical standard
Kategorie: Technické normy BS